Privacy Policy

Buy Art Online is part of The Quay Art Company Limited which includes Quay Art, an art gallery in Padstow, and Bronze Frogs. This privacy policy explains how we use any personal information we collect about you when you use this and our other websites.

What information do we collect about you?

We collect information about you when you register with us or place an order for our products or services. We also collect information when you voluntarily sign up to our newsletter, make enquiries and participate in our events or competitions.

Information about the use of our websites is also collected using cookies.

How will we use the information about you?

We use information about you to process your order, answer queries, arrange credit if required, manage your account and, if you agree, to email or mail you about the  products and services within the group we think may be of interest to you.

We also use your information collected from the website to personalise your repeat visits to our website.

The Quay Art Company Limited will not share your information for marketing purposes with other companies outside of the group.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


We would like to send you information about our products and services which may be of interest to you and will seek your consent to do so.

You may opt out at a later date using the unsubscribe link on our newsletters. If you no longer wish to be contacted for marketing purposes, please Contact Us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our websites and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to do so. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to the websites of The Quay Art Company Limited so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1 Jan 2021.

How to contact us

Please Contact Us if you have any questions or queries about our privacy policy or information we hold about you.